Privacy Policy
Effective Date: February 27, 2026
At FilmPilot.ai, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information.
1. Information We Collect
We collect the following types of information:
- Account Information: Name, email address, and password when you create an account
- Payment Information: Processed securely through our payment provider (Stripe). We do not store full credit card details
- Content You Upload: Screenplays, scripts, and related files you submit for analysis
- Usage Data: Information about how you interact with our services, including IP address, browser type, and access times
2. How We Use Your Information
We use your information to:
- Provide and deliver the services you request
- Process payments and fulfill orders
- Communicate with you about your account and services
- Improve and optimize our platform
- Comply with legal obligations
3. AI Processing and Your Content
Your uploaded screenplays and scripts are processed using AI tools to generate the deliverables you purchase. We do not use your content to train AI models or share it with third parties without your consent.
4. Data Storage and Security
We use industry-standard security measures to protect your data, including:
- Encrypted data transmission (HTTPS/SSL)
- Secure cloud storage with access controls
- Regular security audits and updates
While we take reasonable measures to protect your information, no system is completely secure. You acknowledge the inherent risks of transmitting data over the internet.
5. Data Retention
We retain your account information and uploaded content for as long as your account is active or as needed to provide services. Completed order files are available for download for 90 days, after which they may be deleted from our systems.
6. Sharing Your Information
We do not sell or rent your personal information. We may share information with:
- Service Providers: Third-party vendors who help us operate our platform (e.g., payment processors, cloud hosting)
- Legal Requirements: When required by law or to protect our rights and safety
7. Cookies and Tracking
We use cookies and similar technologies to improve your experience, maintain sessions, and analyze site usage. You can control cookie preferences through your browser settings.
8. Your Rights
You have the right to:
- Access and download your personal data
- Request correction of inaccurate information
- Request deletion of your account and data
- Opt out of marketing communications
To exercise these rights, please contact us through our Contact page.
9. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing any information.
10. Children's Privacy
FilmPilot.ai is not intended for users under the age of 13. We do not knowingly collect information from children. If we become aware that a child has provided us with personal information, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our site or sending an email to your registered address.
12. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us through our Contact page.
Last updated: February 27, 2026